FAQs

Cancellation policies vary based on your selected rate plan. For standard reservations, cancellations must be made at least 72 hours prior to arrival to avoid penalties with a one-night deposit required at the time of booking. Please note that advance purchase rates are non-refundable.

Check-in is at 3 pm, check-out is at 11 am. Early check-in and late check-out are based on availability and may cost additional fees. Please check with the Front Desk at check-in for availability.

We do not provide airport transportation but recommend using Robert's Hawaii Shuttle Service.

Wayfinder Waikiki offers valet parking for $45 plus tax, inclusive of in and out privileges. Limited availability.

All rooms and public areas are non-smoking, but there is a designated smoking area right outside of the lobby. Violation of this policy may incur fees.

Yes, luggage storage is available.

The rooms do not however microwaves are available and are subject to availability.

Yes, each room has an electronic safe.

Yes. Our hotel offers connecting rooms. Connecting rooms can be requested and will be honored based upon availability on the day of availability. To guarantee connecting rooms, there is an additional cost per night, per room.

Both the pool and hot tub are open daily from 8:00 a.m. to 10:00 p.m.

The ice machines are located on the 4th, 6th, 8th, and 12th floors.

Yes, the hotel offers beach chairs, boogie boards, and Go Pros. They are availible at the front desk and are subject to availibilty.

Based on availability cribs are an additional cost per night plus tax.

The hotel does not offer rollaway beds.

Please direct RFP to contact sales@wayfinderwaikiki.com for any wedding inquiries. The hotel currently does not have meeting space but is happy to hold a group/wedding block for rooms.